Top Banner

Vacancies

The charitable vision of TCA Ltd is to create a safe, clean and attractive environment for the communities of North Lanarkshire

To provide the best possible service, we are looking for people who are dedicated team players and committed to providing the very best service imaginable.

Do you want to work for a company that delivers a diverse range of services to a high standard? If you think you can rise to the challenge, our current job vacancies are listed below.

 

 

Response Advisor

 Part Time Position (18 hrs per week)

Hours of Work Thur, Fri Sat nightshift 8pm - 4am week 1

Sat & Sun dayshift 08.30am - 5.30pm week 2

Salary - £16,162 - £18,188 pro rata

 

Based in Coatbridge, you will be part of the team responsible for the provision

of advice and assistance to the public on a full range of anti social behaviour (ASB) services.

 

Using a wide range of communication methods, you will provide a professional customer service that ensures that customer enquiries and complaints are resolved as quickly and efficiently as possible. You will also be required to input data to relevant systems, assist in the collation of information and production of reports.

 

An excellent communicator, you will be educated to standard grade level or equivalent, and have moderate experience of working in a call centre background.  Customer focused, you will possess good interpersonal skills, have knowledge of anti social behaviour services and be able to demonstrate a good working knowledge of IT systems, including Microsoft Office (i.e. Word, Excel, Access, etc).

 

You must also be able to stay calm under pressure and be able to prioritise and manage your workload whilst working to tight deadlines.

 

Please send in your CV to cctv@northlan.gov.uk 

 

Closing Date 28th July 2017